Frequently ask questions

 THE 'CHANGE BRACELET'
1. WHAT IS THE BRACELET MADE OF?

This handmade bracelet is copper plated and adorned with Swarovski crystals. 


2. WHERE IS THE ‘CHANGE BRACELET’ MADE?

The bracelet is handmade by trained volunteers who attend our ‘Sweatshop’ events held in the Fraser Valley and Lower Mainland of British Columbia.  Crystals are then added by a skilled craftsperson in our workshop.


3. WHERE DO YOUR PRODUCTS COME FROM?

Our manufacturers are based in the USA and overseas. It is imperative to us that our products and materials are ethically sourced and produced in an environment free of labour exploitation and human trafficking. To ensure this, each of our suppliers and manufacturers are required to submit a disclosure report for all labour and material prior to working with us.


4. WHAT DOES THE COIN CHARM REPRESENT?

All over the world people are bought and sold for as little as pocket change. Change is what they’re purchased with and change is what YOU can bring. 


5. IS THAT A REAL PENNY?

No, it’s not real currency.  It is actually a custom made piece designed specifically for us by a local artist. 


6. WHAT DOES THE CANADIAN MAPLE LEAF REPRESENT?

The maple leaf symbolizes those who are exploited on Canadian ground, and that the bracelet is handmade in Canada by volunteers at our Sweatshop events.


7. WHAT KIND OF CRYSTALS ARE THEY?

Swarovski crystals.


8. HOW DO I CLEAN AND CARE FOR FOR MY BRACELET?

Over time, copper jewelry can darken a bit and take on a patina of it’s own which can be quite beautiful.  How much of a patina your bracelet develops over time depends on each wearers skin.  For some people we have found that the bracelet barely changes over time & for other’s it takes on the beauty of an antique piece of jewelry more strongly. 

 

Some find this patina a part of the charm.  But if you prefer to have your ‘Change Bracelet’ looks shinier and new, there are simple ways to clean it.

We have found that any acidic liquid, with a high acidic content, such as pure lemon juice is a great copper cleaner. 

INSTRUCTIONS:

In a glass/ceramic bowl, put in 3-5 Tablespoons of pure Lemon Juice.  Place bracelet in bowl making sure it is just covered with liquid.  Allow it to soak for 1-5 minutes, (do not leave in lemon juice for more than 5 minutes).  Remove bracelet from liquid.  Use a soft cleaning brush to gently scrub if you wish.  Next, take some simple bar soap and lather up your hands with soap & water with the bracelet in your hands gently cleaning your bracelet. Lastly, rinse off under warm water until all soap is gone.  Using a soft cloth pat bracelet gently to remove water, then lay it out on a dry cloth to completely dry.

Alternatively, any jewelry or silver/brass cleaner will also do the trick.  However, be careful not scrub too harshly or for too long, as this could damage the copper finish on your bracelet. 


9. WHAT SIZE IS THE BRACELET – HOW DO I KNOW IT WILL FIT?

Fits wrists up to a maximum circumference: 7.25”


 GENERAL INFORMATION
10. WHAT IS ‘I WILL BRING CHANGE’?

We are a registered Canadian Charity.

Visit our website to find out what we are all about.


11. HOW DOES MY PURCHASE HELP FIGHT HUMAN TRAFFICKING?

100% of all profits fund our Mission.


12. I’M GIVING MY PURCHASE AS A GIFT, IF THEY DON’T LIKE IT, CAN THEY RETURN IT?

Please see our RETURN POLICY.


13. CAN I CLAIM MY PURCHASE AS A DONATION ON MY TAXES?

Purchases are not considered a donation, therefore they are not tax deductible.

Should you wish to make a donation to "I Will Bring Change" you can do so here. Donations are tax deductable and a receipt is emailed to you for your donation.


14. WHAT IF I HAVE MORE QUESTIONS?

Contact us at customerservice@iwillbringchange.com, we are happy to answer any other questions you may have.


 SHIPPING INFORMATION
15. HOW SOON WILL MY ORDER BE SHIPPED?

Orders will be received within 2-5 business days, dependant on option selected at checkout.  Alternatively, you may pick up at the Face of Dignity shop, located in Aldergrove, BC, Canada.


16. CAN I TRACK MY ORDER?

At this time we are unable to provide a tracking number, however, a system is being developed for future orders.


17. HOW WILL I KNOW WHEN MY ORDER IS SHIPPED?

You will receive an email confirming the shipment of your order. You can also check the status of your order by logging into your account and clicking on the “Order History” tab.


18. WHERE DO YOU SHIP?

We ship to anywhere in the world.


19. HOW LONG UNTIL I RECEIVE MY ORDER?

We ship through Canada Post standard mail. 

Orders are shipping on Mondays (Pacfic Standard Time)

within BC, Canada: 3-7 Business Days

Nationally: 4-7 Business Days

Internationally: 4-12 Business Days

*delivery times may vary from country to country

*Canada Post makes every effort to meet these time frames, but it is not guaranteed


20. HOW DO YOU SHIP MY ORDER?

At this time we are shipping through Canada Post regular mail. 


21. HOW DO I RECEIVE FREE SHIPPING FOR MY ORDER?

Orders over $85 are shipped free of charge (Canada & US only)!


22. IF I ORDER MORE THAN ONE BRACELET, CAN I STILL GET THE FREE SHIPPING?

Yes, of course! 


23. WHAT DO YOU SHIP MY ORDER IN?

Each product is beautifully wrapped including a card which shares the meaning behind the product and the difference it will make in the lives of those affected by Human Trafficking.


24. HOW DO I CHECK THE STATUS OF MY ORDER?

You can check the status of your order by logging into your account and clicking on the “Order History” link.


25. HOW ARE TAXES CALCULATED FOR MY ORDER?

No taxes are added to orders shipping to outside of Canada.

Orders within Canada will be taxed as follows:

BC: 5% GST + 7% PST

AB: 5% GST

SK: 5% GST + 5% PST

MB: 5% GST + 8% PST

ON: 13% HST

QC: 5% GST + 9.975% PST

NL: 13% HST

NS: 15% HST

NB: 13% HST

PEI: 14% HST

YK: 5% GST

NT: 5% GST

NU: 5% GST


26. WHICH CREDIT CARDS DO YOU ACCEPT?

We accept almost all forms of credit cards including Visa, MasterCard, American Express, Diners Club, JCB, and Discover.


27. HOW CAN I BE SURE THAT MY CREDIT CARD INFORMATION IS SAFE AND SECURE?

If you place an order on our site, you can rest assured knowing that we use 256-bit encryption secure socket layer (SSL) technology to make sure your orders are placed in a secure environment. We have also partnered with the processing merchant Stripe in order to make sure your data is secured in a PCI compliant manner.


28. ARE THERE ANY PRICE TAGS OR RECEIPTS SHIPPED WITH THE BRACELET?

No, there are no price tags or receipts shipped with the bracelet.  Perfect for gift giving!  (a purchase receipt is emailed to the purchaser).


 FACE OF DIGNITY
29. ARE FACE OF DIGNITY PRODUCTS CRUELTY FREE?

Yes! All Face of Dignity beauty products are cruelty free and are never tested on animals (only on makeup artists!).


30. WHAT'S IN YOUR PRODUCTS?

Face of Dignity beauty products are made with only the highest-quality ingredients and are ethically sourced and manufactured.  Our products are cruelty-free, gluten-free and free of parabens and other harmful fillers that irritate the skin and alter the integrity of makeup, so you can feel good about what you’re putting on your skin! 

Our products are also: 

  • Non-GMO

  • made with natural ingredients

  • free of skin irritants

  • Highly-pigmented

  • Sulfate-free

  • Free of Synthetic Dyes

  • Free of Synthetic Fragrances

  • Free of Petrochemicals

  • Free of Phtalates

  • Free of Triclosan

For a full list of our ingredients, click here.


31. I'M NOT SURE WHICH SHADE TO CHOOSE; HOW CAN I RECEIVE A COLOUR SAMPLE?

If you’d like to receive a sample, please select the Sample option for the colour and product you would like to try.  Please note that there is a small charge.


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