FOD & IWBC Return Policy

Return Policy

Thank you for your support! If you are not completely satisfied with your product please read our Return Policy Guidelines below:

All returns must be within 30 days of the original purchase date.

Please complete and submit the form at the bottom of this page for your return to be processed.

Not Eligible

The following items are not eligible for refunds:

  • Final sale items
  • Free gifts or promotional items
  • Product received by IWBC in damaged or used condition. Make-up products seals must not be broken or tampered with in any way.

3 STEPS FOR RETURNING A PRODUCT:

#1 COMPLETE THE FORM BELOW

Upon submittal of the completed Return Request Form, IWBC will reply within 1-7 business days. If the claim for your return is approved, we will provide you (via email) with a 'Return Authorization Number', which must be written on the front of your package for your return to be processed. Do not send back order until you have received a 'return authorization number' from us, via email.

#2 PACKAGE YOUR ORDER

Once you have received your 'Return Authorization Number', repack the product to be returned in all original packaging including any and all materials and gifts with purchase if any.

Write your 'Return Authorization Number' on the outside of the packaging envelope clearly.

#3 SHIP YOUR ORDER

Arrange with your preferred shipping carrier for shipping to our address below.

I Will Bring Change Justice Foundation

Customer Service Return Authorization Number: ______

3722 254 Street

Langley BC

V4W 2R3

Shipping carriers to consider: Canada Post, UPS, or FedEx, USPS.

Be sure to request 'proof of delivery' as the customer accepts all risks.

Please note:

*All items including original packaging must to be included with your return, and all product must be in NEW condition.

*COD's (cash on delivery) will not be accepted.

*I Will Bring Change Justice Foundation is not responsible for return shipping costs and all initial shipping costs are non refundable.

Processing

Once we have received and accepted your return, and confirm that all conditions in our Return Policy are met, we will process a full refund for the product returned, minus the original shipping costs (if paid by 'IWBC'), within 1-14 business days of receipt of return.

*Refunds will be processed through the same type of payment used in original purchase.

Return Request Form

**All fields mantatory.

 







Please allow 1-7 days for a reply.

Click here for more information about "I Will Bring Change Justice Foundation"

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